1 reviews | Active since Sept 2011
FNB Pathetic Customer Support & Communications
Even with FNB giving you a so called private banker, dont be expecting any replies or acknowledgements to your e-mails.Since my 'private banker' did'nt respond to my e-mail regarding an unknown debit order , I mailed the online contact centre and they also don't bother responding.3rd World service at its best......... FNB Should spend more money on training their operators in a professional manner than on false advertising!
Good Day Mark
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mark
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***