1 reviews | Active since Dec 2021
FNB = Pathetic customer service
Teboho Thulo from the ***** department is an absolute waste of ****ing time, this person made me give up all high hopes I had with FNB
Doesn’t care about customer service at all but he’s handling my ***** case ? I probably sent him over 30emails for a call back or a proper update, but I’m just ignored, also requested to speak to management on multiple occasions but also ignored I see this must be a norm in the ***** department
This is not on at all. how can an established finance institution like yourselves have employees like this ?
It’s now almost 3 months now and I still have not received a call regarding the ***** case on my overdraft and credit card.
Absolute waste of ****ing time , hats off to you FNB
I have a good mind of closing all my accounts with you and let that credit card and overdraft sit in arrears. And will never refer anyone to bank with you.
I get a call from the useless cake Teboho to tell me he followed up yesterday and the person dealing with the case is on leave. you mean to say i've been following up for 3 ****ing weeks only for Tebho to do his job yesterday?
i also can't understand how no Managment is available to speak to irate clients, you guys just have *********** people doing their own things without an management or supervision, and you want us to trust you with our money,
your customer service is pathetic and appalling.
I get a call from the useless cake Teboho to tell me he followed up yesterday and the person dealing with the case is on leave. you mean to say i've been following up for 3 ****ing weeks only for Tebho to do his job yesterday?
i also can't understand how no Managment is available to speak to irate clients, you guys just have *********** people doing their own things without an management or supervision, and you want us to trust you with our money,
your customer service is pathetic and appalling.