ZM
Zaid M
1 reviews | Active since Jun 2011
02 May 2019, 07:28
FNB pathetic customer service
The worst bank to deal with.... They want to cut down on staff and go central...
you call to report issues.... the endless holding on... You go into a branch, the consultant also has to hold on for hours to get through.... you call this service
i have a debt order on my credit card payment... it is not actioned... Then I have to pay interest,,,
You send countless online emails via the online banking... Yet they don't reply
Is this correct
Definitely won't recommend simply because of extremely poor customer service
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 May 2019, 10:29Good Day Zaid
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply02 May 2019, 10:29
Official
Good Day Zaid
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***NF
Regards, Hello Peter Team Tel number: ***