1 reviews | Active since Mar 2009
FNB - PATHETIC - CHANGE TO ANOTHER BANK A.S.A.P
Pay and Clear now has never worked on my online banking. I spent almost 30 minutes on the line (30 minutes of my life) and NOTHING WAS RESOLVED. I find it pathetic to say the least. *********** consultants at call centre for Private Clients Suite. Why does it take 3 days for payments to other banks to clear ONLY WITH FNB? IS IT TO MAKE MONEY OF CLIENTS MONEY - WHERE DOES THE TRANSFERS GO FOR 3 DAYS - PROBABLY HANGING IN AN FNB INTEREST BEARING ACCOUNT, NOT FOR THE BENEFIT OF THE CLIENT BUT FOR FNB!!!! Well that's my assumption, so irritated and frustrated at this pathetic BANK! I MUST SWITCH!!!! BTW, when I do a payment (normal) from ABSA is reflects within 1 business day!!!!! Pay and Clear works 100% and immediately! That is my experience. REALLY, FNB, SO MUCH DISAPPOINTMENT AS A PRIVATE CLIENT AND A CLIENT WITH YOU SINCE 1996!!!!!!!!!!!!!!! You don't have to say anything, listed to the recording of MY call to the private clients' suite, today, at about after 9!
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
