1 reviews | Active since Jun 2013
FNB Pathetic as usual
So, being a business client with FNB is quite an uphill battle, things that the business call centre cannot do and insist that a business client go to a branch is such a joke.
Let me paint the picture, I run a business and don't have all the time in the world to be out of the office, I get to FNB Walmer Park and obviously have to take one of there stupid tickets only to still be sitting 34 minutes later and still have not been attended too.
FNB you really suck and I will be looking at what other banking institutions are able to offer me.
Hello Davidrogers984 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Davidrogers984 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***