1 reviews | Active since Aug 2015
FNB PATHETIC and USELESS SERVICE!!!
I spoke to Ntokozo on Friday and yesterday, I have also sent a few emails of which they fail to respond even with the fact that they advise that they will provide feedback within 5 working days of which we are already on 13 Days.
Their service is pathetic and you have to beg for them to send you a paid-up letter as we have called and mailed numerous times and paid up the account 14 days ago. BUT YET THEY FAIL TO RESPOND!!!!
I NEED THE PAID UP LETTERS TODAY!!!
Good Day Chrizaan ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Chrizaan ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***