FNB PATHETIC AND UNFAIR INTEREST CHARGES

Dear Ms Williams, We acknowledge the receipt of the complaint received under reference ***NF. Kindly note that we are unable to the interest charged on the accounts as interest charged on accounts was as per attached final proposal. Trust the above email finds you well.

THIS IS THE RESPONSE I HAD RECEIVED. I WILL NOT AND REFUSE TO ACCEPT THIS AS THEIR ANSWER. HOW THE HELL AND TRUTHFULLY CAN YOU WANT TO CHARGE INTEREST ON A ACCOUNT AND SAY AS PER AGREED PROPOSAL WHEN THE AGREED PROPOSAL IS THAT YOUR DEBIT ORDER GOES OFF ON THE 27TH OF THE MONTH AND THEN THEY WANT TO CHARGE INTEREST ON THE 25TH. I REFUSE AND WILL NOT PAY THIS INTEREST AS THIS IS NOT MY NEGLIGENCE BUT THAT OF THE DEBT COUNCILLORS LACK OF COMMUNICATION AND PAYMENT ARRANGEMENTS AS WELL AS FNB. AS MENTIONED I WILL NOT PAY THIS MONEY AS I HAVE BEEN PAYING SINCE 2016 AND THIS IS TO BE WRITTEN OFF AS IT IS UNFAIRLY CHARGED