TR
Tanja R

1 reviews | Active since Jan 2019

23 Apr 2019, 09:53

FNB PATHETIC AND NO SERVICE

So last week i complained about Fnb. One week later yet ANOTHER ref number. Now i have made a case against them at thr ombudsman and im closing my account. Investec has offered me a credit facility and bank account. And one of their bankers has actually been in contact with me and helped me with all the paperwork.

WELL DONE FNB. PATHETIC. just like the GOVERNMENT. only EMPTY PROMISES AND NO SERVICE!!!!!!

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Apr 2019, 10:56
Official
Good Day Tanja Le Roux
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: *** 

TR
Tanja R's update23 Apr 2019, 11:26
Reviewer Update
Yes noted. Third reference number now and let me guess you are going to phone me before day end and sort this out?
TR
Tanja R's update24 Apr 2019, 08:48
Reviewer Update
And another day has come and gone. STILL NO FEEDBACK. FNB you are a USELESS BANK