1 reviews | Active since Nov 2016
FNB Pathetic
<p>Im disgusted in FNB as a premier client, i had a incident yesterday with a *****ulant transaction on my account.. when i called FNB u on hold for an hour to get through eventualy when you do get through you get cut off, so for the 24hr premier bankers, secondly i tried the secure chat chat on my app, boy only discovered that its a preloaded text messages al it says is how can we help after the second response ive just logged off because FNB is putting us under false pretences, iv send premier bank a email still today im waiting for response. first thing on monday i will switch to another bank. even FNB tells me i only hv an easy account but not a premier banker.. FNB unproffesional i dont think they will handle my accounts </p>
Good Day Mr Le Grange,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Le Grange,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
