FNB Passport Applications

I app**** for my passport on the Home Affairs website and all went well until I had to book an appointment at FNB Cornubia to capture my biometrics. Payment was complete and I've trying to book an appointment at the branch using the date ranges provided by the system. All I'm seeing is "no time slots available". This is incredibly frustrating and FNB say they are unable to assist. One would think that FNB would have some kind of service/follow up link with Home Affairs in these instances but apparently not. The usual "not my problem" response, very disappointed.