1 reviews | Active since Jul 2011
FNB partial/prejudice to Zimbabweans
We believe:-<br> <br> 1-FNB has a prejudice attitude to Zimbabweans<br> 2-your staff are either not trained or *********** or partial<br> 3-Le Roux is clearly partial, rude and And prejudice. She also Doesnt know some of her disciplines and FNB policy.<br> 4-Maiulieket also doesn't know some of her disciplines and FNB policy.<br> <br> It took 6 of us, 3 hours at the bank excluding all the telephone calls and drives to and from FNB to finally open an account, to which, right know is a TOTAL FAIL.<br> <br> FNB Northgate, you need some HELP. You can never say, How can I help you? Le Roux doesn't carry this image.<br> <br> PS. Tinyiko went out of her way to help us but was restricted based on Le Roux\s instruction.<br> <br> And
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 639055 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 639055 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
