CR
Carmen R
1 reviews | Active since Dec 2018
15 Dec 2018, 10:14
Fnb paid up letter request.
After requesting a paid up letter from fnb on numerous occasions still no reply. This has been an ongoing battle for nearly 2 months. I would like for a representative to contact me regarding the issue instead of automated voice prompts.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
15 Dec 2018, 11:11Good Day Carmen
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
*** Regards, Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
*** Regards, Hello Peter Team Email address: *** Tel number: ***
FNB (First National Bank)'s reply15 Dec 2018, 11:11
Official
Good Day Carmen
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
*** Regards, Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
*** Regards, Hello Peter Team Email address: *** Tel number: ***
CR
Carmen R's updateReviewer Update
15 Dec 2018, 11:26I have rep**** via email with all the relevant information. Lets see how long this takes.
CR
Carmen R's update15 Dec 2018, 11:26
Reviewer Update
I have rep**** via email with all the relevant information. Lets see how long this takes.