FNB. Oy Vey!!

Service? What service? I created an FNB online profile in order to access funds from Paypal. As FNB are the only bank affiliated with Paypal in south Africa I have, unfortunately, been forced to deal with them. All I need is to activate this profile, called the FNB Paypal call centre who advised me, due to the sensitive nature of the transaction, I would need to physically visit a branch (in this day and age!!). Well, I spent an hour in the Grove Mall branch, only to be told to please phone the call center as the branch staff are not fami**** with the Paypal processes!!!! I tried again this morning, Paypal verified my account in no time but I had to deal with FNB call center again, and again, told to go into a branch. As it's a sizeable amount of money, I have no choice but to probably grow old and die trying to get FNB to assist me once and for all. RIP.