FNB OWES ME MONEY AND ARE AT ALL COSTS AVIODING TO PAY

So i filed a complaint on this platform, FNB got back to me quickly and wanted a ref number, I forgot where it was and it took me 4 days to find it (FNB please understand that I have work and things to do and cant be dedicate all my time to you), then on the 3rd day after FNB responded to the complaint they closed this issue that they opened because I didnt respond with the reference number in 2days. I have been waitng two months now on fnb to release money but FNB cuts me off after two days cus they dont have patients for me. FNB ARE HOLDING MONEY FROM ME and are refusing to pay it back and are acting stupid and finding every reason why they should not pay it back they are in the wrong. So I paid money into my standard bank card 2 months ago, it didnt reflect so I went to standard bank and they said the card was canceled so the amount should have bounced, it didnt bounce, then I called FNB and spoke to a call agent and the agent said NO standard bank has the money and proceeded to argue with me, then I gave the phone to the standard bank teller, then then they spoke to FNB then the teller gave me back the phone. when talking to the FNB call center person after they spoke to standard bank the call center person decided to do their job and look on the system. When they looked on the system they saw oh FNB has the money, I was told It would get bounced back un 48 hours, and two months down the line nothing. YET I was in 250 arears and FNB calls me 4 times a day about that, but meanwhile they owe me money that is a lot more then 250 but are trying every trick in the book to avoid returning the money and have made it impossible, also ALL THESE charges are comming in left right and center and Ihave no clue what they are and FNB pays stupid. I feel like i am being ******ed from this bank by the way they on call attack with me when they want something yet when its their turn to pay they try all means to avoid me.