FNB Overdraft services are PATHETIC!!!
When contacting to get assistance with taking up Overdraft, I even got called back after my application. Now that I want to cancel, conveniently, there is nobody that is able to help me, my calls keep getting redirected and nobody is able to assist. Is this FNBs way of putting people into unnecessary debt because it definitely seems that way, I need assistance and I need it NOW!! or this matter WILL be taken further!!
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Replies (2)
FNB (First National Bank)'s replyOfficial
04 Jul 2019, 13:59Good dat Chaante' Marshall,
FNB (First National Bank)'s reply04 Jul 2019, 13:59
Official
Good dat Chaante' Marshall,
FNB (First National Bank)'s replyOfficial
04 Jul 2019, 14:05Good day Chaante' Marshall,
Thank you for taking my call earlier.
As per our telephonic conversation you mentioned that you had been contacted and that the matter had been resolved.
I am glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction.
We sincerely apologise for the frustration caused. Should you have further enquires do not hesitate to contact FNB Sales and Contact Centre on *** or email them at ***.
We thank you for banking with us at First National Bank and endeavour to assist you with any requirements you may have in the future.
Best Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
As per our telephonic conversation you mentioned that you had been contacted and that the matter had been resolved.
I am glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction.
We sincerely apologise for the frustration caused. Should you have further enquires do not hesitate to contact FNB Sales and Contact Centre on *** or email them at ***.
We thank you for banking with us at First National Bank and endeavour to assist you with any requirements you may have in the future.
Best Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Jul 2019, 14:05
Official
Good day Chaante' Marshall,
Thank you for taking my call earlier.
As per our telephonic conversation you mentioned that you had been contacted and that the matter had been resolved.
I am glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction.
We sincerely apologise for the frustration caused. Should you have further enquires do not hesitate to contact FNB Sales and Contact Centre on *** or email them at ***.
We thank you for banking with us at First National Bank and endeavour to assist you with any requirements you may have in the future.
Best Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
As per our telephonic conversation you mentioned that you had been contacted and that the matter had been resolved.
I am glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction.
We sincerely apologise for the frustration caused. Should you have further enquires do not hesitate to contact FNB Sales and Contact Centre on *** or email them at ***.
We thank you for banking with us at First National Bank and endeavour to assist you with any requirements you may have in the future.
Best Regards,
Hello Peter Complaints Team
*** (option one)