FNB OVERCHARGES FOR INCORRECT LOAN AMOUNT BY OVER R130 000

What is the point of having a private banker and banking with fnb if they don't even know what is going on ornh9w to correctly sort problems out.

2 MONTHS of me trying to sort out their error regarding them overcharging me incorrectly for the wrong repayment amount for the Covid loan we had to take.

HOW is it possible that they can't fix it and calculate it correctly...

This is the breakdown:

The full amount used was only R 154 785.80 out of the initial R 285,360.00

The Covid loan initially taken was for R 285,360.00 at a monthly installment then of R4,756.00 if i used the full amount (WHICH I DIDN'T)

they now say our monthly installment for the amount ised of R154 785.80 will be R4675.78 - HOW was that calculated????

IF that is the case, then pay me the balance of R 130 547.30 into my account seeing as that is what you are charging me for - and I will gladly pay the monthly premium – which I signed for if we had to use the full amount of R285 360 If this is not corrected, by the end of today, as this has been going on for over 2 months of me asking to correct this then I will have no choice but to report this to the ombud.

I am sure the ombud will have no problem taking on a case where FNB is charging me for a loan amount of R130 000 more than what we actually used. FNB is basically charging me for credit i did not even use.

i have now had enough of begging fornyou to fix your stuff up! My tounge is raw from all the ass licking!