FNB overcharge intererst by 3000% - Ignoring all correspondence

FNB HAS CHARGED ME 30 X THE INTEREST RATE IT SHOULD BE CHARGING... They have emailed me confirming this, promised recalculation....

My mails are being ignored....

I've sent to

********** - Operations manager ********** ********** ********** ********** **********

All have been ignored

All mails sent, listed below have later been forwarded to FNB CEO - **********

Emails sent to query this:

17/01/2019 09:12 - ********** no response 23/01/2019 14:07 - ********** no response 28/01/2019 14:05 - ********** no response 30/01/2019 09:48 - ********** no response 30/01/2019 09:50 - ********** no response 30/01/2019 10:29 - ********** no response 01/02/2019 14:58 - ********** no response 04/02/2019 08:48 - ********** ********** no response 05/02/2019 15:59 - ********** ********** no response

06/02/2019 - ********** - (FNB CEO)

After this mail, I suddenly received multiple responses from FNB.

Since then, correspondence has gone dead again....

06/02/2019 13:41 - ********** ********** ********** - Follow up, No Response. 06/02/2019 14:27 - ********** ********** ********** - Follow up, No Response. 07/02/2019 11:05 - ********** ********** ********** ********** - Follow up 07/02/2019 15:37 - ********** - Rep**** to my email stating that the matter should be finalized soon 11/02/2019 14:41 - ********** ********** ********** ********** - Followed up, still received no feedback. 14/02/2019 11:03 - ********** - Received feedback, FNB has been overcharging interest, recalculations to follow in due course. 19/02/2019 09:45 - ********** ********** ********** - debt busters follows up on my behalf, no response from FNB 19/02/2019 10:22 - ********** ********** ********** ********** ********** – I too follow up, no response. 20/02/2019 13:28 - ********** ********** ********** ********** ********** - Follow up, No Response. 21/02/2019 14:09 - ********** ********** ********** ********** ********** - Follow up, No Response. 21/02/2019 14:11 - ********** ********** ********** - Debt busters sends their own follow up, copies in another FNB staff member, No Response.

22/02/2019 ********** - (FNB CEO) no reponse

22/02/2019 14:57 - ********** ********** ********** ********** ********** ********** ********** --- NO RESPONSE

FNB HAS CHARGED ME 30 X THE INTEREST RATE IT SHOULD BE CHARGING... They have emailed me confirming this, promised recalculation....

Since then, ALL MAILS HAVE gone unanswered.

I have copied every email address I can find into these this correspondence.... Nobody has the decency to reply...