CR
Celeste R

1 reviews | Active since Nov 2009

23 Sept 2025, 10:43

FNB over charges, once again.

If i could give 0 stars, i would. Saturday i go to cancel an overdraft facility that i have perhsps used once in 10 years. At the branch i was asked if i need a new card, of which i rep**** no, but why are you asking. The person then said that i can still use my existing card, should not have problems. Today i am in Pta, without having a card that works as the bank cancelled my card. Living green on fnb side does not exist. So i am stuck here without a card. Had to get a friend to tzke time of from work to pay a bill at a restaurant. What an inconvenience. If it was not that Sars had my Fnb account as my account, i would have changed a long time ago. FNB was good, but got too BIG, and now is probably the worst bank in SA. Now they want to charge me for a card. What....... it is not me rhat us requesting replacement. There system cancelled my card. In what life does it work like this. Also being a client for more than 30 years. I get basically 50% less interest at a competitors credit card. So loyalty does mean anything at FNB.

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