VM
VhoTshililo M

1 reviews | Active since Aug 2020

09 Feb 2021, 10:02

FNB over changes interest fees on loans and their self service the most frustrating services

I have been trying to dispute the over changes interest fees for my loans through FNB self services which seems not to be working as I have tried using it several times but never had joy then when I call the call center for clarity the consultants manages to frustrate me more as they tell me different information regarding my loans. At some point I was told that my contract has changed.

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Replies (2)
VM
VhoTshililo M's update12 Feb 2021, 07:48
Reviewer Update
How long this feedback should take?
VM
VhoTshililo M's update15 Feb 2021, 10:59
Reviewer Update
I have been advised that I will be contacted in 48 max regarding this issue :reference number is ***NF
But I am still waiting this query was raised on the 9th no feedback