BC
Berril C

1 reviews | Active since Jun 2018

03 Oct 2019, 11:36

FNB outrageous SWIFT Commission

I love FNB but their SWIFT Fees is outrageous. Currently I am living and working in China and linked my FNB account to my Chinese bank and transferred 10 USD to see that it goes in smoothly etc. I transferred 10 USD from FNB to Bank of China, which was calculated as R154,74 and FNB charged me another R285.00 SWIFT COMMISSION This is ****************!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2019, 13:05
Official
Good day Berril Clarke
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 
The reference number is ***NF. 
Regards, Hello Peter Complaints Team 
***