DS
Dowell S
1 reviews | Active since Dec 2019
16 Dec 2019, 10:41
FNB OTP NIGHTMARE!!!!
Hi,
iM IN ANOTHER COUNTRY AND IM UNABLE TO ACCESS ANY OF MY FUNDS!!!! THE OTP IS BEING SENT TO MY OLD SOUTH AFRICA NUMBER AND ITS NOT POSSIBLE TO CHANGE THAT ONLINE!!! CANT BE SENT TO EMAIL CANT BE SENT ANYWHERE, IM ASKED TO CHANGE IT USING AN ATM ONLINE OR GOING TO A BANK.......THIS IS NOT ACCEPTABLE , WORSE I CANT EVEN WITHDRAW FROM ANY ATM HERE BUT IT SHOWS MY BALANCE!!!.
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Dec 2019, 11:56Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Dec 2019, 11:56
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***