Fnb or Mtn exploiting it's customers

Item: FNB (First National Bank)
Rating: 1
Author: Maynard C

I purchased airtime via ewallet , the first was R30 l sent to a friend, he only received R23, and l purchased myself for R15 and l receive R13 , and on my wallet R1.50 x 2 service charge was deducted from my account. I then tried to call the customer service and all the R13 was gone nobody answering. This is so draining

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

23 Sept 2019, 09:56

Good Day Maynard Chizavare

Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.

Ref: ***NF

Regards,Hello Peter TeamTel number: ***

FNB (First National Bank)'s reply23 Sept 2019, 09:56

Official