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Tanya V

1 reviews | Active since Jul 2016

07 May 2016, 05:56

FNB only there to do you in and ***** your hard earned money

Still waiting for somebody from FNB to assist me - FNB refuse the credit the R1050 for ITEM PAID INSUFFIC and after I called FNB AGAIN yesterday trying to explain to call centrea agent - I also have STOP PAY CHARGE FD of R16.50 on my account now... FNB just takes money. I will take this matter to the ombudsman ... I'm opening a bank account with anohter bank today. I'm a business owner - I will ensure that all our business bank accounts are move to another bank ... and I will also ensure that every one of our staff who banks with FNB will move to another bank. IF FNB continues like this they will loose customers a lot of customers.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2016, 09:55
Official

Dear Mrs Van Der Linde,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards                                     

Complaints Resolution

Daffnie Govender

Email address: ***       

Tel number: 087 *** (option one)