Fnb online/app problem

I am seriously disturbed with fnb their app is always refusing password even if it correct,iv even tryd reseting it but still i get an error message i feel like mymoney i cant make payments to people i cant do nothing,going to a branch doesnt help either i tryd that they told me to call the 087 number which i called and waited hours only to be cutted off,the app has been giving problems from the word go