FNB online service beyond poor

I have Microsoft transactions on my account that are deducting money from me. Reported fnb last month as they deducted in the 12th and the 14th, they didn't fix it. This month, they deducted today with an increased amount Still fnb consultants still can't help to reverse and block.

I've been passed around about 10 consultants this morning alone with no clear solution

Such poor service, can't trust that our accounts are in good hands, with good security systems to ensure we as clients are protected

Big brand, Low standard service, it's terrible