1 reviews | Active since Apr 2018
Fnb online not secured
My online banking has been hacked and I realized it within 12 hours. I reported to their ***** department and told that my money was ****** to an unregistered Nedbank account which should raise alarm bells but not fnb . I’m not getting help to know how this happened and how do I get my money?
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
***NF
***NF