MM
Masilo M
1 reviews | Active since Mar 2015
25 Mar 2015, 11:53
FNB ONLINE MISLEAD ME AND WE LOST A HOUSE
We made a payment via FNB online pay & clear to stop the auction of our house and the system said successful and will be paid in 60 minutes but 2 hours later our house was sold because the payment did not go through and FNB online banking confirmed that they had a problem but now they are failing to help us.
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Replies (1)
FNB (First National Bank)'s replyOfficial
25 Mar 2015, 12:02Hello marutla11,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply25 Mar 2015, 12:02
Official
Hello marutla11,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)