1 reviews | Active since Sept 2012
FNB Online issues made me lose out on an online special
<p>I tried to make a purchase on Takealot this morning as they had a great Daily Deal. Unfortunately FNB Online is flippen useless and didn't send my OTP. I tried to make the purchase around 10 times and still no OTP was sent. I lost out on the item as it was sold out. Thanks FNB, you guys are useless.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)