DB
David B
1 reviews | Active since Aug 2018
12 Jun 2019, 11:05
FNB online Forex platform *******.
Beware using FNB online forex service. There are secret, hidden, undeclared limits to transactions. The system does NOT alert you to this, but simply says 'transaction being processed' or similar. No - it is NOT! And no one will contact you to tell you this. You will only find out when nothing happens and you call in: my call lasted nearly 37 mins and was 'out of bundle' because ********** 025 is not on the Telkom network. FNB Forex platform needs work.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
12 Jun 2019, 11:34Good day David Bloom,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Jun 2019, 11:34
Official
Good day David Bloom,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***