1 reviews | Active since Dec 2009
FNB Online Fees Unjustifiable
Using FNB online services is surely intended to save on their overheads and fees for customers? Ha. They charge you for downloading PDF's of previous statements. Please justify charging R7 to just VIEW line items on the website? Diabolical.
Good Day Gareth ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Gareth ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***