KK
Kirsty K
1 reviews | Active since Jan 2019
08 Jan 2019, 14:19
FNB Online devices
I've tried to purchase a FNB device, once you send them the details required they send you an email stating that an agent will contact you within 2 to 3 working a days and they give you a number to call. Surprisingly I've not yet received a call from an agent a week later, nor does anyone attended to your call when calling? What next? I even tried my FNB branch who was unable to assist. Why has it become so hard it never used to be like this???
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FNB (First National Bank)'s replyOfficial
09 Jan 2019, 08:35Good Day KirstyThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply09 Jan 2019, 08:35
Official
Good Day KirstyThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***