FNB ONLINE CALL LINE TOTALLY INEFFECTIVE

I am bitterly disappointed with FNB Customer Service.

I have spent 4 days trying to get debit order dates changed on my account.

After numerous calls, texts on secure chat, lodging an online complaint and going into my closest branch I am still no closer to sorting out this matter. The number of dropped calls after being on hold for in excess of 30 minutes is totally unacceptable.

Needless to say the 1st salary which I received since 30th March, has just been taken up by the exact debit orders which I requested only to go off on 7th of the month when i receive my other payment.

What more do i need to do to make myself understood.

A bitterly disappointed client !!!!