SJ
Sunel J

1 reviews | Active since Feb 2024

25 Feb 2025, 14:04

FNB ONLINE BUSINESS ENTERPRICE SERVICES is useless

Two of my businesses was with FNB and I was happy with their service, so when we opened up a third business we are struggling we do not know who our business banker are. For the last three weeks I tried to get Online banking enterprise, but no one is phoning back, eventually after my last call yesterday the lady promised they will phone me, and they did but the phone rings only once and then they put the phone down. Secure chat is useless, phoning them is useless. I even went into a FNB branch knowing that they will also phone online banking but maybe they can get a better response than me. Even the lady that helped me at the FNB branch was getting frustrated. YOU WILL NEED TO DO SOMETHING ABOUT YOUR ONLINE BUSINESS ENTERPRISES SERVICES, you are going to lose a lot of clients.

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