FNB online business banking getting worse by the day

The online business banking team is becoming increasingly slow and unreliable. Senior staff, including regional managers, are unable to explain when things will happen, and they blame “the system”. FNB used to be the most innovative bank in the world. But from a business point of view, the service is deteriorating and senior personnel are starting to pass the buck onto “systems“. I reached out to my relationship manager and she has been excellent in assisting. For the first time, I then reached out to the regional manager, he was unable to help. Our bank account disappeared on Saturday and it is 72 hours later and no one can say when some person will do their work to restore access to the bank account. Senior personal in FNB appear to help “select” customers