FNB online business account application is a disaster

<p>I app**** for an FNB Business account online around the 16th of May.</p> <p>An agent called me to collect my details, after which I received an email requesting documentation.</p> <p>I did submit my documentation, one document had to be re-submitted. Since then I am waiting. I have called them on a daily basis to ask them to speed up the process because I really need the account. No feedback. I went into a branch to request that they speed up the process. However, when the lady tried to activate the account, she was told that she could not, since the application is online!</p> <p>I have tried the complaints department, they put me through to business. Still no joy.</p> <p>Please cancel my application - I don't want the account anymore.<br />If this is the level of service that I get before I do business with you, I shudder to think what the level of service will be when I finally become a customer one day...</p>