Hellopeter
Share Your Experience
NR
Niel R

1 reviews | Active since Nov 2018

28 Nov 2018, 16:38

FNB online banking terrible "service"

I have been waiting for more than a month for FNB to activate my business online banking profile. They have sent the wrong bank card and linked my account to the wrong business account. The telephone conversations were more than 2 hours in total. Still my profile is linked to the wrong business entity! They demand that I return to the bank a fourth time to rectify their mistake! I cannot pay salaries and overheads from this account because of their pathetic "service". Stay away if you want a business account, they will let you down!

ABSA is the way to go. Don't even bother wasting your time with FNB.

0
Replies (2)
NR
Niel R's update28 Nov 2018, 16:40
Reviewer Update
I see all their reviews are one star reviews!
FNB (First National Bank)
FNB (First National Bank)'s reply29 Nov 2018, 08:21
Official
Good Day Niel

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards
Complaints Resolution 
Email address: ***
el number: *** (option one)