AH
Adriaan H
1 reviews | Active since Dec 2015
17 Jul 2020, 08:50
FNB Online banking registration not working
I have been trying for a week to get my online banking profile registered. I'm spending A LOT OF MONEY ON PHONEBILLS speaking to your consultants trying to sort out an ERROR WITH YOUR SITE! I'm literally on hello peter every week making a complaint about FNB service! Please SORT THIS OUT !
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Replies (5)AH
Adriaan H's updateReviewer Update
17 Jul 2020, 11:04Nobody is calling me - Every consultant I've phoned - with MY OWN MONEY - has basically hung up on me. TERRIBLE- Hung up on me - HERE IS THE LIST OF PEOPLE WHO DID NOT HELP ME and hung up on me - - - I called them all today - - - -
Malebo LeKalakala REF ***7 Wed 9.20am RX*** Shoneez Fritz 10.10am Business accounts RN*** Reshipile Khoabane (Hung up on me!)10.30am ***** dep Thapelo (Hung up before she gave me her details and reference!!) ***** dep
THE ONLY PERSON WHO HELPED ME WAS TASNEEM ALLIE - THANK YOU SO MUCH FOR ACTUALLY TAKING THE TIME TO IDENTIFY THE PROBLEM. Why must a customer care consultant be like searching for a needle in a haystack?! THANK YOU TASNEEM FOR UPHOLDING A GOOD STANDARD>
Malebo LeKalakala REF ***7 Wed 9.20am RX*** Shoneez Fritz 10.10am Business accounts RN*** Reshipile Khoabane (Hung up on me!)10.30am ***** dep Thapelo (Hung up before she gave me her details and reference!!) ***** dep
THE ONLY PERSON WHO HELPED ME WAS TASNEEM ALLIE - THANK YOU SO MUCH FOR ACTUALLY TAKING THE TIME TO IDENTIFY THE PROBLEM. Why must a customer care consultant be like searching for a needle in a haystack?! THANK YOU TASNEEM FOR UPHOLDING A GOOD STANDARD>
AH
Adriaan H's update17 Jul 2020, 11:04
Reviewer Update
Nobody is calling me - Every consultant I've phoned - with MY OWN MONEY - has basically hung up on me. TERRIBLE- Hung up on me - HERE IS THE LIST OF PEOPLE WHO DID NOT HELP ME and hung up on me - - - I called them all today - - - -
Malebo LeKalakala REF ***7 Wed 9.20am RX*** Shoneez Fritz 10.10am Business accounts RN*** Reshipile Khoabane (Hung up on me!)10.30am ***** dep Thapelo (Hung up before she gave me her details and reference!!) ***** dep
THE ONLY PERSON WHO HELPED ME WAS TASNEEM ALLIE - THANK YOU SO MUCH FOR ACTUALLY TAKING THE TIME TO IDENTIFY THE PROBLEM. Why must a customer care consultant be like searching for a needle in a haystack?! THANK YOU TASNEEM FOR UPHOLDING A GOOD STANDARD>
Malebo LeKalakala REF ***7 Wed 9.20am RX*** Shoneez Fritz 10.10am Business accounts RN*** Reshipile Khoabane (Hung up on me!)10.30am ***** dep Thapelo (Hung up before she gave me her details and reference!!) ***** dep
THE ONLY PERSON WHO HELPED ME WAS TASNEEM ALLIE - THANK YOU SO MUCH FOR ACTUALLY TAKING THE TIME TO IDENTIFY THE PROBLEM. Why must a customer care consultant be like searching for a needle in a haystack?! THANK YOU TASNEEM FOR UPHOLDING A GOOD STANDARD>
AH
Adriaan H's updateReviewer Update
17 Jul 2020, 11:47STILL NO CALLS - NOTHING. I've been told one of my old business accounts - that i've never even used is blocked for *****. NO MONEY HAS EVER PASSED THROUGH THERE AT ALL EVER. I've NEVER USED THE ACCOUNT EVER. It's NEVER BEEN ACTIVATED EVER. Please remove the account completely - so I can register my online banking profile!! CAN SOMEBODY JUST DO THEIR JOB!
AH
Adriaan H's update17 Jul 2020, 11:47
Reviewer Update
STILL NO CALLS - NOTHING. I've been told one of my old business accounts - that i've never even used is blocked for *****. NO MONEY HAS EVER PASSED THROUGH THERE AT ALL EVER. I've NEVER USED THE ACCOUNT EVER. It's NEVER BEEN ACTIVATED EVER. Please remove the account completely - so I can register my online banking profile!! CAN SOMEBODY JUST DO THEIR JOB!
AH
Adriaan H's updateReviewer Update
17 Jul 2020, 15:47STILL NO CALLS!!!! FNB !! REALLY?!
AH
Adriaan H's update17 Jul 2020, 15:47
Reviewer Update
STILL NO CALLS!!!! FNB !! REALLY?!
AH
Adriaan H's updateReviewer Update
20 Jul 2020, 08:29Still nobody has assisted me.
AH
Adriaan H's update20 Jul 2020, 08:29
Reviewer Update
Still nobody has assisted me.
AH
Adriaan H's updateReviewer Update
21 Jul 2020, 09:07FNB? you know you just recently put me up to PREMIER - so I pay more each month - and now you treat me like ****? Premier bull
AH
Adriaan H's update21 Jul 2020, 09:07
Reviewer Update
FNB? you know you just recently put me up to PREMIER - so I pay more each month - and now you treat me like ****? Premier bull