HL
Howard L
1 reviews | Active since Jul 2016
12 Sept 2019, 18:18
FNB ...online banking problem
FNB are repeatedly deactivating my online banking...requiring me to use my card at an ATM to reactivate! I have spent hours on the phone..with promises that the technical issue has been escalated and that it will be resolve! But to no avail...today I am again deactivated (for the 4th time), so cannot do any online banking!! FNB...get your act together and sort this very annoying issue out!! :(
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Sept 2019, 08:46Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 Sept 2019, 08:46
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***