NM
Nazeefah M

1 reviews | Active since Jul 2018

30 Nov 2018, 21:16

FNB ONLINE BANKING NOT WORKING

I have not been able to access my online banking for months now. I have been using one password for a long time and it just stopped working. I reset the password and the site is still rejecting the password. What the heck? How do you do this to people who need to access their accounts?? I NEED HELP. DEEPLY AGGRAVATED and do not want to reset my password every time i log on. Its nonsense. You guys should invest more into a website that works

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2018, 15:08
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

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