CC
Che C
1 reviews | Active since Mar 2021
01 Jul 2024, 17:57
FNB online banking not safe !
Your followup on *****ulent transactions is non existent . No one gives a **** ! Transactions have gone through my account NOT from me . I've reported , gone into the branch , followed up with the ***** department and all I get is we have a technical problem , please use the app to message us . Your friggin app DOES NOT WORK !!! Press the options and I get and error code . Whoever is reading this and if you are with FNB - CLOSE YOUR ACCOUNT ! Their online banking is not safe ! I will now be contacting the press and sending mails to the CEO of FNB and will keep going until someone sorts out this mess .
Helpful (0)
Replies (2)0
Replies (2)CC
Che C's updateReviewer Update
02 Jul 2024, 09:52Tammy no one has called me ... I have no missed calls. In fact I was online with the care line earlier who advised me that no case number had been issued for the ***** on my revolving credit account - COMPLETE INCOMPETENCE . Best someone call me as I am about to call head office and believe me I will get to speak to someone VERY SENIOR today. Your lines are constantly busy , calls are dropped FNB is playing with peoples lives !! BEST someone call me today
CC
Che C's update02 Jul 2024, 09:52
Reviewer Update
Tammy no one has called me ... I have no missed calls. In fact I was online with the care line earlier who advised me that no case number had been issued for the ***** on my revolving credit account - COMPLETE INCOMPETENCE . Best someone call me as I am about to call head office and believe me I will get to speak to someone VERY SENIOR today. Your lines are constantly busy , calls are dropped FNB is playing with peoples lives !! BEST someone call me today
CC
Che C's updateReviewer Update
04 Jul 2024, 11:22Once again I have tried to call the ***** department . I have been into the branch in Hillcrest used their telephone to call and NO ONE IN ***** picks up the phone . The response is ... " we are inundated with calls" so HOW THE HELL does this get resolved !!
Oh by the way I have it on record now from a member at the branch in Hillcrest admitting that ***** issues with FNB is rampant !
Oh by the way I have it on record now from a member at the branch in Hillcrest admitting that ***** issues with FNB is rampant !
CC
Che C's update04 Jul 2024, 11:22
Reviewer Update
Once again I have tried to call the ***** department . I have been into the branch in Hillcrest used their telephone to call and NO ONE IN ***** picks up the phone . The response is ... " we are inundated with calls" so HOW THE HELL does this get resolved !!
Oh by the way I have it on record now from a member at the branch in Hillcrest admitting that ***** issues with FNB is rampant !
Oh by the way I have it on record now from a member at the branch in Hillcrest admitting that ***** issues with FNB is rampant !