1 reviews | Active since Feb 2010
FNB ONLINE BANKING IS A WASTE OF TIME!
SHOCKING!!! After 3 calls to FNB ONLINE BANKING being transferred from person to person and then 45 minutes later by Jabulele told to go into the bank because the link to activate the online secure was not there. I asked to escalate, Jabulele asked me to hold on and after 10 minutes of music I hung up. I then logged onto ABSA and within seconds completed the urgent custom payment immediately. FNB your ONLINE service center is lacking!!!! I am highly dissapointed.
Good Day Penny
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Penny
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***