1 reviews | Active since Sept 2022
FNB ONLINE BANKING *****!
FNB customer call center could do better by promptly answering customer calls, regardless of whether its a Friday end of business. The cyber crime ecosystem does not have a knock of time nor do they waste time ensuring that their agenda's are fulfilled. Waiting an hour on the line -time when cellphone is ****** and when you receive help- is Unacceptable!!!.
Secondly, the FNB app might be well established better than its competitors, however it is poorly secured and easily accessible to perpetrators who can " change passwords" by simply clicking on {FORGOT PASSWORD} - OTP's are obviously sent to the cellular devise that might be *******ly in possession of *******!!. These issues need to be fixed immediately, we are growing more tired of trusting FNB with out investments and ultimately the process of investigating money that can be ****** within an hour is unfounded and truly discouraging.
When dealing with clients hard earned money, it should NOT be that simple to do such. I am completely livid by FNB's lack of financial consideration in this regard, especially if you are a customer with no history of such financial activity.
When dealing with clients hard earned money, it should NOT be that simple to do such. I am completely livid by FNB's lack of financial consideration in this regard, especially if you are a customer with no history of such financial activity.