FNB Online Banking Enterprise activation

FNB Online Banking Enterprise must have the worst service that I have ever received from any financial institution. After numerous calls to the call center and promises that I will be contacted by the Digital Portfolio Manager and other staff I am now struggling since 18 June 2021 (Almost 4 weeks now !!!!) to activate access to our bank account. Yesterday I was sent a new form (User ID request) that was never mentioned to me before by any consultant in the call center. Refilwe promised me that all will be activated 4 hours after they have received this forms. Yeah right !!! Another 24 hours later and nothing !!! Very frustrating !!! I can really not recommend using FNB for your business bank account !!!