1 reviews | Active since Aug 2009
FNB online Banking - credit card increase doesnt reflect after 2 attempts?
I have a problem with the credit card (online). I increased the limit twice and even though fnb offered more and my requested increase was lower. It states that its approved but no change in the banking account? could someone please fix the problem. This is not the first time, but I am not here to complain, just needed help as customer service doesn't reply to emails.
Good day Bronwin,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Bronwin,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)