FNB Online Banking & App Registration Issue/ Staff Incorrect Info

I visited the La Lucia branch today & opened up 3 notice accounts. I was unable to register on the app due to technical issues. The consultant assured me that I would be fine to get this done at home. i queried if I would need to revisit a branch to verify info as a family member needed to do so years back. Consultant informed me this was no longer the case & I would be fine to sort out. I came home & downloaded the app. I was requested to register for online banking which I did. I get a message stating I need to verify info a branch. This CONTRADICTS what the consultant mentioned. I am now unable to log onto online banking or the app to review info or transfer additional funds into accounts opened up, which is extremely frustrating! Your consultants should be well informed and aware of all processed. Second incident I tried to deposit funds into the 7 day notice & only after 2 cancelled attempts does the consultant then state that no deposits are allowed. Again staff should be knowledgeable & competent, if deposits weren't allowed she should be aware I would have opened up a different account. I need someone to assist me asap as I do not have time to revisit a branch to verify online banking/app. This was queried and YOUR staff provided incorrect info. I am extremely unhappy & this experience has already left a sour taste in my mouth. Kindly get someone to contact me ASAP.