FNB ONLINE BANKING

I've been trying to access my online banking for more than a month with no success. I can log in with username and password on mobile app, but not on computer. Been trying to reset, etc to no avail. I've called FNB several times without any help. Transferring me from the one department to the other and then cutting the line. Were on the line this morning for almost an hour. And do not even mention secure chat. Takes forever to get a response, and then they can't assist as well. This morning Online banking department said the Online profile must be deleted by Premier banking dept, Transferred me, then Premier banking dept. said they cannot do the deletion, it must be done by Online banking dept.

Still no one was able to help me...

I've asked on the chat several times that they must get someone to call me to assist... Still waiting...

"FNB... HOW CAN WE HELP YOU?"