1 reviews | Active since Dec 2017
FNB online banking
About 10 years ago I had a FNB cheque account,however I am no longer a FNB client. I want to use the FNB/Paypal service and when I tried to register for FNB online banking I received the Error E694 Id exsist. I went to my local FNB branch but they were unable to help me. I have phoned customer care at FNB and spoke to Hashish REF RR ********** 81260. He told me that he escalated my query and that FNB would contact me within 72 hours however it has been more than a week now and FNB has not been in contact with me. I need to have my previous online profile to be deleted so that I can register for FNB/Paypal services . I expect FNB to contact me with a solution to my problem urgently.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)