FNB online app does not work

Losing a phone is traumatic enough without your bank not being able to move your banking app to your new device. From a user perspective, I followed each step to the letter and boom, I am.atill logged out unable to pay any of the suppliers and staff. Being in IT for OVER 16 years, I can assure you this is not a user error but a system that is not doing what it is supposed to.

I am seriously considering moving my account and this is not an idle threat.