FNB One Account MESS!!!!!

I don't know what has happened to the service at FNB. I don't EVER complain on social sites or any other platform but I am truly at a loss and don't know who to talk to at FNB for assistance with this One Account that I have.

I have received beyond TERRIBLE service, which is a shame as I am/ was an avid FNB/ FirstRand customer.

Who knew accessing your own funds could be this difficult.

A pity for the pitfall in client service, save for one consultant....and yet still no resolve.