FNB once again rates in the 120 days category!

More than three months ago I raised a query about a monthly debit being raised on my credit card. Despite numerous follow-ups, I have received no information from them. I have tried to raise them on Facebook and via their website, but it seems they really want to make it as difficult as possible to make contact with them. How unprofessional and sloppy can a company be? And they put themselves out there as leading in technology. It's unfortunate that robots can't reflect courtesy and professionalism.